Refund policy

No Return & Refund Policy

At VAM, every product is carefully inspected before shipping to ensure the highest quality standards. As part of our policy, we do not accept returns or offer refunds once an order is placed. This helps us guarantee new, untouched fashion for all customers and maintain product hygiene.

However, in the rare event that you receive a damaged product:
- Please record an unaltered, clear video while unboxing your parcel and showing the damage.
- Email this unedited video, along with your order details, to vamclothing25@gmail.com within 5 days of delivery.
- Our team will review your case promptly and guide you on the next steps—such as a replacement or store credit, if the claim meets our criteria.

We believe in transparency and are committed to supporting genuine concerns while maintaining a smooth, fair shopping experience for everyone.[5][10]

For any questions about this policy, contact us at vamclothing25@gmail.com.